Site Rep Launch Terms

Site Rep is available first as a self-serve setup beta. Paid setup unlocks only after server-verified payment. Razorpay remains the fallback checkout; Dodo billing appears only when a verified Dodo customer is linked.

Current service

• Site Rep installs as a website widget.
• It answers from approved customer sources and refuses when source proof is missing.
• It captures visitor leads and gives the owner a sales, service, and proof-gap inbox.
• CRM, compliance, team-seat, and white-label features stay roadmap until implemented and verified.

Customer responsibilities

• The customer must have the right to provide the website content and source text used by Site Rep.
• The customer remains responsible for the accuracy of their policies, prices, claims, and public website content.
• Site Rep should not be used for emergency, legal, medical, financial, or other high-stakes advice.

Payments and cancellation

Early paid customers may complete setup through Razorpay Payment Links or Dodo checkout, depending on the configured billing provider. Dodo-linked customers can use the hosted Dodo portal for invoices, payment methods, cancellation, renewals, and eligible plan changes. Non-Dodo billing requests should stay in the written customer handoff.

Setup boundary

The first setup is complete only after the customer source set is approved, the allowed install domain is locked,

the widget is opened on the real customer site, and one test lead or cited answer proves the live install works.

Preview links, copied snippets, and local tests are useful checks, but they do not replace a real-domain verification.

Product limits

Site Rep is not sold as legal, medical, financial, emergency, or compliance advice. It is also not presented as a

complete helpdesk replacement until ticket-system integrations, scoped permissions, audit logs, rollback behavior,

and customer consent flows are implemented and verified.

Source and customer content

Customers are responsible for keeping their public policies, pricing, service descriptions, and support promises

accurate. Site Rep can point to approved source text, but it cannot make an outdated page true. If a policy changes,

the source set should be updated and tested before the assistant is treated as ready for visitors again.

Support path

During beta, setup questions, refund questions, cancellation requests, and source correction requests should go to

hello@siterep.net. Automated account management can replace that manual path later only after the billing and support

controls are verified in production.

Contact

Questions: hello@siterep.net