Site Rep vs Chatbase

Site Rep and Chatbase both train a chatbot on your content and embed it on your site. The biggest practical difference is how you pay and what happens when you run out.

Where they are similar

• Both train on your website content and documents and embed as a widget.
• Both capture visitor details for follow-up.

How Site Rep is different

• Flat pricing with no credit math: Site Rep Starter is $9/month for 1,000 source-backed replies. Chatbase bills per message credit, and each reply can cost more than one credit depending on the model, with optional auto-recharge that adds credits — and cost — when you run low (as of June 2026 — see chatbase.co/pricing).
• A free trial that stays put: Site Rep's 50 free answers have no time limit and refusals never count against them. Chatbase's free plan deletes inactive agents after 14 days.
• Cited or it refuses: every Site Rep answer shows its source, and a question your pages don't cover becomes a lead plus an owner repair item rather than a guess.
• A public trust ledger at /trust separates confirmed controls from unverified claims.

Where Chatbase may fit better

• If you want a wide menu of underlying models, multi-channel deployment, and high-volume credit tiers, Chatbase offers more of that range.
• Site Rep deliberately keeps one flat price and one focused job: honest, cited answers for your website with an owner repair queue.

Pricing note

Prices and credit allowances change. The figures above were checked in June 2026. Confirm current numbers on each vendor's pricing page before deciding.

Try Site Rep free

Start free with 50 source-backed answers and no card at /#public-pricing.

Proof links

• Homepage and live demo: /
• Trust status: /trust
• Machine-readable trust status: /api/public/trust-status